Frequently Asked Questions

General Questions

What type of Large Format Printing services do you offer?

Trade show graphics, banners, posters, window displays, POP displays, building wraps, outdoor signage, vehicle graphics, fabric graphics, museum graphics, backlit displays, retail signage, arena / sports graphics, vehicle wraps, custom wallpaper, movie set backdrops, floor graphics, acoustic accents / noise control murals, dimensional lettering & signage, specialty custom fabrication, decals, barricade graphics, mesh fencing, corporate branding, fabric printing and much much more…

Do you offer the necessary installation services as well?

Our installation team offers everything from site survey services to installations. We act as your general contractor, planning, scheduling and overseeing your installation projects. We have a national list of qualified installers from coast to coast. Our installation projects range from corporate lobbies to airports and of course anything in between.

How can large format printing help promote my business?

Large format printed products are flexible enough to be placed almost anywhere, which can increase your target audience. If the image is larger than life, the greater your chance is that customers will see and remember your product and/or services.

Vinyl banners can really draw a customer’s attention to your products. They are easy to clean and durable enough to be left outside. Large printed materials are great for entrance halls/reception areas of your buildings, where your potential clients can easily view them and be attracted.

Job Specific Questions

What is your standard turnaround time for a large format-­‐printing project?

Lead times can vary depending on pre-­production services needed, the size of the order and what other jobs are running in house at the time. Generally speaking, however, proofs can be generated from a print ready file in 48-72 hours. Once the proof is approved, most jobs are completed within ­3 – 5 days.

Do you offer Priority Services and at what additional charge?

Yes, priority services are for those jobs that are needed in less time. To accommodate these expedited jobs, there is usually overtime involved and the rescheduling of other jobs. Because of this, additional charges are required.

What are the maximum sizes you can print on?

Maximum sizes vary due to the width of the material available and what the output device can accommodate. Our output devices can accommodate roll widths from 50 to 194 inches. The print area in most cases is generally 2 inches less than the width of the material. We can print photographic materials up to 50 inches wide and we can print banner up to 192 inches wide.

Do you offer dye sublimation printing?

Yes – We are offering 126” wide dye sublimation fabric printing. Dye Sublimation can be used for banners, banner stands, tradeshow applications, acoustic accent / acoustic mural printing, retail POP applications and much more. In the dye sublimation process the ink is being printed onto a transfer paper and then steamed with a large heat press into the different fabric materials. Dye-­sublimation process offers bright and vivid colors, lightweight, wrinkle resistant, fade resistant and washable graphics.

Do you offer in-­house finishing capabilities like hemming, pole pockets, seam matching, and mounting?

We are your one stop shop. Our in-­house stitching department finishes all of our fabric and banner graphics. They can provide you with hemming, pole pockets, seam matching and fitting to tension fabric structures. Mounting and laminating is performed in a clean room set up where we can offer mounting solutions that fit any kind of solution and application.

Can you provide me with the fulfillment services (sorting, packaging) for my orders?

Sorting, kitting and packaging are something we do every day for multiple national retail chains. We can bulk ship to your distribution center or custom ship to your mailing list.

Can I get a proof before final printing, and is the proof done on the end product material?

Yes. All of our proofs are printed on the final output device and material that will be used to produce your end product.

Large Format Printing File Preparation

Can you print from a PDF?

Yes we can. If certain elements within the PDF file need manipulating for color enhancement or image manipulation -­ we cannot do that. Only global color corrections can be made to a pdf file. If color matching is required and pantone named spot colors are defined within the PDF files, we can control the color manipulation using spot color replacement technology built into our rip.

We do prefer the native file to be send it for printing and reproduction. Please remember to include links and outline the fonts! But for proofing and layout purposes it is definitely helpful to always attach a pdf file with your upload.

Color and Resolution

What color space should I be working in? (RBG or CMYK)

You may work in either RGB or CMYK. We will convert your files into our color space according to the output device being used, which is in most cases CMYK. Since most of our machines are 6+ (CMYKLcLm) color output machines – it will be easier for you to get a more true color image on your screen if you are building your files in CMYK which will be the closest color to the actual output.

Nevertheless please make sure if you are producing a campaign – make sure you are using the same color space for all files being used in your campaign.

What should the DPI be?

No file needs to be greater than:

  • 200 dpi at 100% for Lambda True Photographic Output
  • 150 dpi at 100% for POP display
  • 25-30 dpi at 100% for billboards

What is the resolution of your printing devices?

From 350 dpi to true photographic resolution.

Care and Maintenance

How long will a large format print last before fading?

This depends on a number of variables. Direct sunlight is the cause of most fading. Fading can be minimized by using certain inks and laminates and by positioning the graphic, when possible, out of direct sunlight.

Warm colors are the first to fade, so you will notice reds, oranges and yellows fading faster than blue and greens. Fading is a very slow process. It may take years before you notice any significant fading.

Can you over laminate prints with a UV protective film?

If fading is a concern for you, have your prints over-­laminated with a UV protective film. Overlaminating will extend the life of your graphics. We are available to discuss different lamination options for your projects and also advise you on the longevity of your prints.

Can fabric graphics be cleaned?

Yes. Our dye-­sub fabric graphics are color fast and fade resistant. You can wash them on the gentle cycle in warm water. Tumble on low heat or hang up to let dry. Iron only on a low setting. Fabric graphics can also be dry cleaned.

What is the best way to store my graphics?

Store graphics flat whenever possible. Store them in a cool dry place away from heat and moisture. As a last resort, flexible graphics may be rolled and put into tubes no smaller than a 12 inch diameter if flat storage is unavailable.

Can I roll my large format graphics?

Graphics maybe rolled, but not tightly – especially if laminated. Laminated graphics should not be rolled less than 12 inches in diameter.

If your graphics are rolled please consider the following:

Graphics containing Adhesive (Laminate, Mounted, etc.)

*** Please roll printed image side OUT

Lambda True Photographic Prints *** Please roll image side IN

Banners, Fabric and Wallcovering *** Please roll image side IN